Privacy policy

MedFlow values your privacy and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR). On this page we describe how we collect, use and protect your data.

Data collection

We collect data necessary to provide the MedFlow service. This includes contact information, user data and technical data about service usage.

Contact information (name, email, phone)
User data (role, permissions, settings)
Technical data (IP address, browser, device)
Service usage data (logs, activities)

Data usage

We use collected data to provide the service, offer support and improve the service. We do not sell or share your data with third parties.

Service provision and management
Support services
Service improvement and development
Security assurance

Data protection

All data is stored securely on EU-based servers. We use encryption, role-based access control and regular backups.

Data stored on EU servers
Encrypted data transmission and storage
Role-based access control
Regular backups and security updates

Your rights

You have the right to view, correct and delete your personal data. You can also request data export or file a complaint with the data protection authority.

Right to view your data
Right to correct incorrect data
Right to delete your data
Right to request data export

GDPR and data protection

MedFlow complies with the EU General Data Protection Regulation (GDPR) and ensures all personal data is protected according to legal requirements.

Data retention

Data is retained only as long as necessary to provide the service or fulfill legal obligations. After contract termination, data is deleted or anonymized according to the agreement.

Contact for data protection

If you have questions about data protection or privacy, please contact us. We respond to all questions and help you understand how your data is protected.

Get in touch